Customer Service Centre
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In the Client Service Centre we post practical information for NOVITUS clients – both current and those deciding whether and how to start using our services. Interesting information is also available for people who are looking for details about the regulations of the Polish fiscal market. For them, we have gathered in one place explanations of fiscal concepts (Fiscal concepts). Legal acts (acts and directives) which regulate the Polish fiscal market are also available on the Polish version of the NOVITUS site.
People looking for detailed information regarding our offer which could not be found on the site, as well as people interested in receiving technical help connected with NOVITUS products are invited to the Help Desk in the Polish version of the site. There you will find solutions for frequently encountered problems as well as a contact form. The Help Desk is only available in Polish language.
If your NOVITUS device requires servicing, go to Service, where you will find information about what best to do with your machine so that it can be quickly and effectively handed over to specialists and returned to full working order.
Customers looking for software that is compatible with NOVITUS fiscal devices, or wanting to check if the software they already have will work with a NOVITUS device they are planning to buy can do this at Compatible software.
Certificates and certification approvals as well as information leaflets are available in the Polish area of the NOVITUS site. User instructions and actual prices for NOVITUS products and services in the Polish market are posted as a file for download in various formats (in Polish language only).
If your NOVITUS device requires servicing, go to Service, where you will find information about what best to do with your machine so that it can be quickly and effectively handed over to specialists and returned to full working order.
Customers looking for software that is compatible with NOVITUS fiscal devices, or wanting to check if the software they already have will work with a NOVITUS device they are planning to buy can do this at Compatible software.
Certificates and certification approvals as well as information leaflets are available in the Polish area of the NOVITUS site. User instructions and actual prices for NOVITUS products and services in the Polish market are posted as a file for download in various formats (in Polish language only).